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Moho Design Studio

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MOHO represents the critical connection between businesses and their customers. Just as the “Moho” marks a zone of transformation, we act as the bridge where brand, strategy, and communication meet. Our role is to help businesses attract the right audience, build meaningful presence, and grow with clarity and purpose.

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Commercial PolicyMOHO Design Studio

Payment Terms

These payment terms apply to domestic (India) and international clients engaging MOHO Design Studio for project-based and retainer services.

  1. 01

    Overview

    To ensure the smooth execution, timely delivery and uninterrupted progress of projects, the following payment terms shall apply to all services offered by MOHO Design Studio.

  2. 02

    Domestic Clients – India

    • 50% Advance Payment: 50% of the total project value shall be payable upon project confirmation or commencement. Work shall commence only after receipt of the advance payment.
    • 25% Interim Payment: 25% of the total project value shall be payable at least 10 days prior to the scheduled project delivery.
    • 25% Final Payment: The remaining 25% shall be payable upon project submission, completion, or prior to the handover of final deliverables, whichever occurs earlier.
    • All applicable GST and statutory taxes shall be charged additionally as per prevailing regulations.
    • In case of delayed payments, MOHO Design Studio reserves the right to pause ongoing work, withhold deliverables, or revise the project timeline until outstanding dues are cleared.
  3. 03

    International Clients

    For international projects, the following internationally accepted payment practices shall apply:

    • 50% Advance Payment: A 50% advance shall be payable upon project confirmation and prior to commencement of work.
    • 25% Interim Payment: 25% shall be payable at least 10 days prior to the scheduled delivery or completion milestone.
    • 25% Final Payment: The remaining 25% shall be payable upon final submission, completion, or before the release/handover of final deliverables, whichever occurs earlier.
    • Payments shall be made in USD or another mutually agreed internationally accepted currency, unless otherwise agreed in writing.
    • All international bank transfer charges, intermediary/correspondent bank charges, payment gateway fees, currency conversion charges and other transaction-related costs shall be borne by the client. MOHO Design Studio must receive the agreed invoice amount net of all such charges.
    • For international wire transfers, payments shall be made through SWIFT/TT or another mutually agreed secure payment method.
    • Where applicable, any withholding tax, deduction, levy, or statutory charge imposed by the client's country shall be the client's responsibility. Any deduction from the invoice amount must be communicated and agreed upon in advance.
    • Work timelines and delivery schedules shall commence only after the applicable payment has been received and cleared in MOHO Design Studio's account.
    • In case of delayed payments, MOHO Design Studio reserves the right to pause ongoing work, withhold deliverables, or revise the project timeline until outstanding dues are cleared.
    • Final files, source files, credentials, intellectual property, or other transferable assets shall be handed over only after 100% payment clearance.
    • Any additional work, revisions, third-party expenses, travel, production costs, advertising budgets, or services outside the agreed scope shall be billed separately and undertaken upon client approval.
    • For long-term or annual engagements, the payment schedule may be structured through monthly, quarterly, milestone-based, or mutually agreed advance billing, as specified in the Work Order/Agreement.
    • In case of any refund, cancellation, or termination, the amount payable/refundable shall be determined based on the work completed, expenses incurred, third-party commitments, and the agreed contractual terms.

    Note: All commercial terms, payment schedules, currencies, taxes, and applicable charges shall be clearly specified in the relevant Quotation, Work Order, or Service Agreement issued to the client.

  4. 04

    Non-Payment & Legal Remedies

    • In the event of non-payment or delayed payment beyond the agreed due date, MOHO Design Studio shall have the right to suspend or terminate the services, withhold pending deliverables and discontinue access to project-related assets or services until all outstanding dues are fully settled.
    • If any payment remains outstanding despite written reminders or formal payment notices, MOHO Design Studio reserves the right to initiate appropriate legal proceedings for recovery of the outstanding amount, including applicable interest, costs, legal expenses and other recoverable charges, as permitted under the applicable laws.
    • For international clients, any dispute arising from non-payment shall be addressed in accordance with the governing law and dispute-resolution mechanism specified in the applicable Work Order, Service Agreement or Contract. Where appropriate, MOHO Design Studio may pursue recovery through applicable courts, arbitration, mediation or other legally recognised dispute-resolution mechanisms.
    • The client shall remain liable for all undisputed outstanding amounts even if the project is suspended or terminated due to non-payment.
    • Any legal or recovery action shall be subject to the terms of the signed agreement and applicable laws and regulations.

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